Oods96's Privacy Policy

1 Introduction & Scope

Oods96 (https://oods96.com) is an internationally licensed online gaming platform serving users in Bangladesh and around the world. This Privacy Policy applies to all users of our website and mobile platform.

By creating an account or using the oods96 platform, you consent to this Privacy Policy. We are fully transparent about how your information is collected, stored, and processed.

This Privacy Policy is part of our Terms & Conditions should be read together, as both documents combined give a complete picture of our relationship with our users.

2 What Information We Collect

Oods96 collects various types of information from you through three main channels — information you provide directly, information collected automatically while you use the platform, and information received from third parties.

Information provided directly:

Automatically collected information:

• IP address and device type (mobile/desktop).
• Browser type and operating system.
• Your gaming activity and transaction history on the oods96 platform.
• Login time, session duration, and page visit data.
• Information collected through cookies and similar tracking technologies.

3 How Your Information Is Used

Oods96 uses your information for the purposes listed below. Each purpose is clearly defined, and your data is never used beyond these stated uses:

• Account Management: To complete registration, login, and KYC verification.
• Financial Transactions: For processing deposits, withdrawals, and payments.
• Customer Support: To help our support team resolve your questions and complaints.
• Security: To detect and prevent fraud, money laundering, and other illegal activities.
• Service Improvement: Analyzing user experience to improve the oods96 platform.
• Legal Obligations: Meeting all licensing authority and regulatory body requirements.
• Promotional Communications: To keep you informed about offers and bonuses with your consent (withdrawable at any time).

Oods96 never uses your data for ad sales, third-party marketing, or any unauthorized purpose.

4 Data Sharing & Disclosure

Oods96 never sells or rents your personal information to third parties. However, limited data may be shared in the following specific circumstances:

• Payment Processor: Information is only shared with payment partners such as bKash, Nagad, Rocket, or banks, and solely for the purpose of processing transactions.
• KYC Partner: With identity verification agencies for verification purposes only.
• Legal Requirements: Information is disclosed in response to court orders, government directives, or requests from licensing authorities.
• Fraud Prevention: Partnering with an industry-grade fraud detection provider to ensure your security.

Before sharing your data with any third party, oods96 enters into strict confidentiality agreements with them to ensure your information remains protected.

5 Data Security Measures

Oods96 uses industry-leading technology to keep your data secure. Our security framework operates across the following layers:

• SSL/TLS Encryption: All data transfers on the website and mobile app are protected by 256-bit SSL encryption.
• Database Encryption: All stored sensitive data is protected with AES-256 encryption.
• Two-Factor Authentication (2FA): Two-factor authentication is available for added account security.
• Restricted Access: Only authorized personnel can access the necessary data.
• Regular Security Audits: Third-party security experts conduct regular audits of our systems.
• Firewall & DDoS Protection: Active monitoring to prevent unauthorized access and cyberattacks.

However, no transmission over the internet can be guaranteed to be completely secure. Please keep your account password confidential and report any suspicious activity to our support team immediately.

6 Cookies & Tracking Technologies

The oods96 platform uses cookies and similar technologies to enhance your experience. Cookies are small text files stored in your browser.

We use the following types of cookies:

• Essential Cookies: Essential for maintaining login sessions and ensuring security. These cannot be disabled.
• Functional Cookies: To remember your preferred language, theme, and settings.
• Analytics Cookies: To understand which parts of the platform are used most — this data is fully anonymized.
• Security Cookies: Used to detect fraudulent activity.

You can manage cookies through your browser settings. However, disabling essential cookies may prevent the oods96 platform from functioning properly.

7 Data Retention Period

Oods96 does not retain your information longer than necessary. The data retention periods are as follows:

• Account Information: Retained for up to 5 years after account closure (required by legal obligations).
• KYC Documents: 5 years from the date of the last transaction.
• Financial Transaction Records: 7 years (in accordance with international anti-money laundering regulations).
• Customer Support Contact: 3 years.
• Log Files: 1 year.
• Marketing Communications: Deleted within 30 days of consent withdrawal.

After the retention period, data is securely deleted or anonymized.

8 Your Privacy Rights

Oods96 respects the following rights you have regarding your personal data. To exercise any of these rights, please contact our support team:

9 Minor Protection

Oods96 strictly does not provide services to anyone under the age of 18. We do not knowingly collect any information from individuals under 18.

Age is verified during registration, and date of birth is confirmed through the KYC process. If we become aware that any data belonging to a minor is in our possession, that account will be immediately closed and the data deleted.

If a parent or guardian believes their child has registered on oods96, please contact us immediately at [email protected].

10 International Data Transfers

As oods96 is an international platform, your data may sometimes be stored or processed outside your country. In such cases, we ensure that:

• Adequate data protection laws are in place in the destination country.
• Strict data processing agreements are in place with all transferring parties.
• All transfers are made through encrypted connections.
• Equivalent security standards are in place on the destination server.

11 Privacy Policy Updates

Oods96 may update this Privacy Policy from time to time. For significant changes, we will:

• We will send a notification to your registered email.
• We will display a clear notice on the platform.
• We will update the date at the top of this page.

Continued use of the platform after any changes are made will be considered acceptance of the updated Privacy Policy. We encourage you to review this page regularly.

12 Contact & Complaints

For any questions, requests, or complaints regarding our Privacy Policy, please contact our Data Protection team:

• Live Chat: Bengali-language support available 24/7.
• Email: [email protected]
• General Support: [email protected]
• Response Time: Privacy-related requests are responded to within 72 hours.

Before contacting us, please have your FAQ Page Check there — answers to common questions can be found in that section.